Para iade politikası

Return eligibility, return windows, shipping responsibility, and product-specific conditions are displayed on the applicable product page and/or at checkout. Contact us before returning an item so eligibility can be confirmed and instructions provided. An unauthorized return may be delayed or refused where permitted by law.

Return Condition

Unless an item is defective or applicable law provides otherwise, eligible merchandise generally must be unused, unworn, unwashed, complete, and in resalable condition with original packaging, tags, manuals, accessories, and proof of purchase.

Items That May Not Be Returnable

For health, hygiene, safety, regulatory, or customization reasons, opened personal-care, feeding, intimate, maternity-care, personalized, final-sale, gift-card, downloadable, or otherwise designated products may be non-returnable where permitted by law. Relevant restrictions appear on the product page and/or at checkout.

Damaged Defective Recalled or Incorrect Items

Inspect the order promptly. If an item is damaged, defective, incomplete, recalled, or incorrect, stop using it where safety may be affected and report the issue with the order number, a description, and clear photographs. We will review the issue and explain the available replacement, repair, refund, or other remedy.

Return Shipping

Return-shipping responsibility and any label cost depend on the product and reason for return. Family Parks LLC [DBA : Parks Baby] will cover reasonable return costs where required by law or when the item is confirmed to have been defective, damaged before delivery, or incorrectly supplied. In all other cases, the customer is responsible for return-shipping costs, and the item must arrive at our warehouse within 14 days of return authorization. Original shipping charges may be non-refundable for discretionary returns where permitted by law.

Refunds and Exchanges

Approved refunds are issued to the original payment method after returned merchandise is received and inspected, unless another method is required by law. Financial institutions may require additional processing time. Exchanges depend on inventory availability; when a direct exchange is unavailable, a refund and new order may be required.

Cancellations

Request cancellation as soon as possible. Cancellation cannot be guaranteed after processing or fulfillment begins. If shipment cannot be stopped, the applicable return conditions will govern.

Legal Rights

This Policy does not limit warranties, cooling-off rights, or consumer remedies that cannot legally be waived.